What Data We Collect
When creating an account at dhaka 999, we collect your name, date of birth, email address, mobile number, and residential details. This information is essential for verifying your identity and managing your account. When you use local Bangladesh payment methods — such as bKash, Nagad, and Rocket — transaction details including amount, time, and payment method are stored securely. We maintain a complete history of your BDT transactions so you can review your records clearly at any time.
Account Information
Name, email, mobile number, date of birth, national ID number (where applicable), and residential address. This information is used to verify your identity and keep your account secure.
Device & Browser Information
Your device type, operating system, browser name and version, IP address, and screen resolution are collected. This information helps the platform deliver a mobile-optimized experience and supports security monitoring.
Payment & Transaction Data
Deposit and withdrawal dates, amounts (BDT), methods (bKash/Nagad/Rocket), and transaction IDs are recorded. Full card numbers and PINs are never collected or stored.
Usage Data
Behavioral data — including which pages were visited, time spent on each, which game or betting categories were used, and session duration — is used to improve our services.
Cookies & Tracking Technologies
Dhaka 999 uses cookies and similar tracking technologies on its website and app to make your browsing experience smoother and more personalized. Cookies are small text files stored on your device that help remember your login state and show relevant content on return visits. We use three types of cookies — essential (to keep the site running), functional (to remember your preferences), and analytical (to understand usage patterns). You can disable or delete cookies at any time through your browser settings, though some features may become limited as a result. We do not use any third-party advertising trackers, and your browsing data is never shared with external ad networks.
Essential Cookies
Essential for keeping the site running properly and maintaining your login session.
Functional Cookies
Used to remember your language preference, theme settings, and personalized experience.
Analytics Cookies
Helps improve platform service quality by analyzing user behavior.
Purpose & Limits of Data Use
Dhaka 999 uses your information only for specific, legitimate purposes and never processes it beyond what is necessary. Our primary goal is to verify your account and ensure security, keeping your money and identity fully protected. Your data is also used to process payments, manage deposits and withdrawals, and provide bonus and voucher benefits. During customer support interactions, your account history may be accessed to help resolve issues quickly. Additionally, usage patterns are monitored in line with our responsible gaming policy so that timely assistance can be provided to any user who shows signs of risky behavior.
- Account Registration & Identity Verification
- BDT Deposit & Withdrawal Processing
- Promotions, Voucher & Bonus Management
- Customer Support & Dispute Resolution
- Responsible Gaming Monitoring
- Improving Platform Services & Security
Data Storage & Security Measures
Dhaka 999 stores all your personal data using industry-standard encryption and maintains multiple layers of security to prevent unauthorized access. All data transfers are carried out in encrypted form via SSL/TLS protocol, eliminating the risk of your information being intercepted by third parties. Data required while your account is active is retained accordingly; after account closure, certain data may be kept for a defined period to meet legal and regulatory obligations. Our servers operate in a secure environment, and only authorized personnel may access data for specific purposes. In the event of a security breach, we will promptly notify affected users and take all necessary precautionary measures. We regularly review and update our security practices to ensure the highest level of protection.
SSL/TLS Encryption
All data transfers are handled securely through encrypted channels.
Limited Access
Only authorized staff may access data, and only for specific purposes.
Regular Audits
Security measures are regularly reviewed and updated to maintain strong protection.
Sharing Data with Third Parties
Dhaka 999 never sells your personal data to third parties for commercial purposes or shares it with any advertising networks. In certain situations, sharing data may be necessary — for example, to process transactions with payment providers such as bKash, Nagad, or Rocket. In those cases, only the minimum required information is exchanged, and those providers are bound to uphold our privacy standards. If we are legally required to disclose data in response to a valid request from law enforcement or a court order, we will comply and will make reasonable efforts to notify you in advance where possible. In the event of a business merger or acquisition, user data may be transferred to the new operating entity, but the protections under this Privacy Policy will continue to apply.
We Never Do
- Selling your data to advertising companies
- Sharing your profile information with third parties without your consent
- Using your data for spam or unauthorized marketing purposes
- Sharing financial information beyond what payment processing requires
Your Rights & Controls
Every registered user of dhaka 999 retains full rights over their personal data and may exercise those rights at any time. You can log in to your account and update basic details such as your name, mobile number, and address from the Profile section. If you believe any information we hold is incorrect or incomplete, contact our customer support team and we will correct it promptly. If you wish to close your account, you may request deletion of all data beyond what we are required to retain for legal and regulatory purposes, and this will be completed within the specified timeframe. If you no longer wish to receive marketing communications, you can unsubscribe at any time and we will action your request immediately.
Data Access
You have every right to request a copy of the personal data we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information, and we will act on it promptly.
Right to Deletion
You may request deletion of your account and data, except where retention is required by law.
Policy Changes & Contact
Dhaka 999 reserves the right to review and update this Privacy Policy as needed. If any significant changes are made, we will notify you in advance via your registered email or mobile number and publish a clear summary of the changes on the website. Continued use of the site after an updated policy has been published will be considered your acceptance of the new terms. For any major privacy-related changes, we will make reasonable efforts to obtain your active consent. If you have any questions or concerns about this policy, please reach out to our customer support team — we aim to respond within seven business days. Contact us at: support@dhaka999.bet (please write directly in your email client; do not use a mailto link).
Enjoy dhaka 999 Safely
Your data is secure, your privacy is respected — open an account today and enjoy the best betting experience in Bangladesh.